When you are handholding your young startup as it takes its baby steps towards adolescence, it becomes difficult to handle all operational aspects. One critical issue that needs your attention is the security of the website and IT systems. While most small businesses do neglect this aspect, studies show that small businesses bear the brunt of these attacks. Mostly because they are unprepared against such attacks.
A 2019
Ponemon report on the status of cybersecurity with small businesses showed
that only 30% of the sample companies stated that they have adequate security
postures against cyber threats.
Understand
how a secure website helps
It always helps
a startup if the founders understand the problem at hand. Similarly, it also
helps if they are aware of the dangers of a potential data breach and the
methods that can be deployed to prevent this from happening. Once you have an
inkling about the issue at hand, do formalise a plan to address this issue.
Devise a formidable security policy to prevent any data breach that would have
the security checkpoints to be created and a response plan in case there is a
data breach.
Secure your
website
To safeguard
your website, an SSL Certificate will be of immense help. You must ensure that
the communication between the web browser of the visitor and your web server is
encrypted through the HTTPS protocol. Apart from safeguarding your information,
it protects your identity as you will have to verify your identity before
procuring the certificate. Moreover, search engines give preference to HTTPS
websites.
If you are
operating multiple domains, then a multi-domain SSL will help. It will allow
you to safeguard numerous domains and sub-domains. It also allows you to scale
up your website when you need additional domains.
Imbibing IT
best practices
You need to
impart training on IT best practices to your employees. It starts by having a
robust password policy that covers the industry best practices. You must also
inform your IT team to incorporate stringent checks on any unauthorised access
to the back-end of the website. Also, there must be adequate audit trails to know
about any changes done. Do educate your employees about phishing attacks – a
common way to deploy harmful ransomware and other malware. Your IT team needs
to ensure that the Wi-fi systems do not allow unauthorised access. It is
another risk that you must mitigate by using excellent password practices and
other advanced measures.
Periodically
update all applications
Working on
backdated applications could lead to severe attacks on your networks. Most
applications provide periodic patches that ensure the vulnerabilities in the
earlier versions are removed. To start with, you must update the content
management system and the associated plug-ins whenever an update is available
for these. You should also update any other system applications that you may be
using; lest any unscrupulous elements take advantage of the loopholes to create
havoc.
Have periodic backups
Your IT policy
must have a special section on backups. Taking regular backups is essential
from various perspectives. All your important information; viz. spreadsheets,
financial documents, and databases must be backed up periodically. It is suggested
that you have an exact mirror of the data that currently resides in your
systems. Also, ensure that you create two backups that are in separate regions
also. The backups could also reside on the cloud. However, it would help if you
undertook periodic checks on the vulnerability of the cloud location. Ideally,
you must take full backups every week or fortnight with incremental backups
every one or two days.
Undertake
periodic audits on your systems
It always pays
to be safe than sorry. It would be best if you undertook due diligence of your
IT vendors, mainly your hosting services provider. You must include a clause on
periodic audits in the agreement with the vendor. While finalising the deal,
you must request testimonials and references with whom you can understand
the abilities of the vendor. Also, look for any reviews online that will also
provide insights on the skills of the web host.
Internally, you
must also have periodic penetration testing of your networks and associated
systems. It would help you detect any vulnerabilities well in advance. If any
such weaknesses are identified, they need to be plugged in urgently.
Are you
capturing excess customer data?
Undertake a
review of the customer forms and the various other customer connection points.
Are the information gathered about your customers necessary? You need to do a
periodic assessment to find out whether you are collecting data about your
customers that you do not require. While you may be acquiring contact
information about your customers, please note that it is not ideal if you are
capturing their financial records. You must store minimal information about
your customers and remove the excess data.
Take the
right steps to success
Given that cyber criminals mainly target small businesses as most of them have laid down
their guard, it becomes necessary that you devise proper checkpoints to prevent
any mishap. You must start by procuring an SSL Certificate. It will ensure your
communication with the visitors is encrypted.
You must also
have a robust IT policy which will detail the safeguards to be put in place and
the dos and don'ts for your employees. These tips mentioned above will help you
minimise the risk from cyberattacks. However, it all starts with understanding
the issues at hand and devising a robust IT security policy.
Comments
Post a Comment